霹雳爸爸

Customer Service

Guarantee 100% customer satisfaction

  • Both Pre/After sales service
  • To seller:

    One-to-one account manager support
    Online integration IT support

    To buyer:

    8 hours x 7 days mandarin customer service

    In Europe and the US customer service is more an after sales activity, used mostly for complaints and logistics questions.In China consumers have less trust in the seller, so they prefer to contact the merchant before making the purchase. 83% of all purchases in China is preceded by a customer service .

    Pilibaba frees you from employing a Chinese customer service team to handle all the queries,complaints,returns or replacements.

    Learn more about our Conditions of Return and Replacement
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    simplify eCommerce to China with your existing website

    Contact us: info@pilibaba.com

    Call us: +86 25 853 25 853

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